Frequently Asked Questions
Everything you need to know about shopping with Tots Studio.
How long does shipping take?
Orders are processed in 1-2 business days. Standard shipping in Pakistan usually takes 2-5 business days.
Can I return items?
Yes. Returns are accepted within 30 days for unworn items with original tags attached.
Do you have a size guide?
Absolutely. Visit our size guide page to find age, height, and fit recommendations.
Do you deliver outside Islamabad?
Yes. We deliver across Pakistan, and same-day delivery is available for select ISB sectors.
How can I track my order?
Once your order ships, we send a confirmation email with a tracking link.
Can I update or cancel my order?
Please contact us as soon as possible. We can update or cancel only if fulfillment has not started.