Frequently asked questions
Everything you need to know about shopping with Tots Studio.
Still have a question?
We're here Mon–Sat, 10:00 AM – 7:00 PM (PKT).
WhatsApp 0322 5929295+92 322 5929295hello@thetotsstudio.com Send us a messageHow long does shipping take?
Orders are processed in 1-2 business days. Standard shipping in Pakistan usually takes 2-5 business days.
Do you have a size guide?
Absolutely. Visit our size guide page to find age, height, and fit recommendations.
Do you deliver outside Islamabad and Rawalpindi?
Yes. We deliver across Pakistan, with cash on delivery everywhere.
How can I track my order?
Once your order ships, we send a confirmation email with a tracking link.
Can I update or cancel my order?
Please contact us as soon as possible. We can update or cancel only if fulfillment has not started.
Still have a question?
We're here Mon–Sat, 10:00 AM – 7:00 PM (PKT).
WhatsApp 0322 5929295+92 322 5929295hello@thetotsstudio.com Send us a message